Frequently asked questions about returns & refunds
How will I be refunded?
We’ll issue your refund via the same payment method used for your original purchase.
If you paid (partially) with a gift card, you’ll receive a new gift card for that amount.
Other frequently asked questions about returns & refunds
- Can I exchange a product?
- How much time do I have to retun an item?
- What are the return conditions?
- How do I register a return?
- Who pays return shipping?
- How long does it take to process my return?
- What if I used a discount code?
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