Frequently asked questions about returns & refunds
What if I used a discount code?
If your return causes your order to fall below the threshold for a discount, the applied promotion will be adjusted or cancelled.
Any promotional items received must also be returned if the original conditions no longer apply.
Other frequently asked questions about returns & refunds
- Can I exchange a product?
- How much time do I have to retun an item?
- What are the return conditions?
- How do I register a return?
- Who pays return shipping?
- How long does it take to process my return?
- How will I be refunded?
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