Frequently asked questions about shipment & delivery
How can I track my order?
As soon as your parcel ships, you’ll receive an email with a tracking link.
This allows you to follow your delivery in real time.
You can also check the status of your order anytime via your account.
Other frequently asked questions about shipment & delivery
- Where do you ship from?
- Which countries do you ship to?
- How are the shipping costs calculated?
- How long does delivery take?
- Can I split my delivery?
- Do you offer express shipping?
- Can I choose my delivery day?
- What if I’m not home for delivery?
- My order arrived damaged – what should I do?
- Do I have to pay import duties or taxes on international orders?
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