Frequently asked questions about order status
Can I pick up my order? Do you have a store?
Bohero doesn’t have a traditional retail store with fixed opening hours - but you’re very welcome to visit our showroom in Deinze (Belgium).
Would you like to collect your order in person, browse part of our collection, or get tailored advice? We’re happy to welcome you, by appointment.
Just reach out to our customer service to arrange a visit.
Other frequently asked questions about order status
- What is the status of my order?
- What if an item is not in stock?
- What is a backorder?
- What if an item can’t be delivered after all?
- How long does it take to ship my order?
- I placed an order and the item is now on sale. Will I get a price adjustment?
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