Frequently asked questions about shipment & delivery
Can I split my delivery?
By default, we ship your order in one go — it’s more efficient and eco-friendly.
Do you need part of your order sooner? Just reach out to our customer service. We’ll be happy to look into the options.
Additional shipping fees may apply.
Other frequently asked questions about shipment & delivery
- Where do you ship from?
- Which countries do you ship to?
- How are the shipping costs calculated?
- How long does delivery take?
- Do you offer express shipping?
- Can I choose my delivery day?
- What if I’m not home for delivery?
- My order arrived damaged – what should I do?
- How can I track my order?
- Do I have to pay import duties or taxes on international orders?
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